Privacy policy

Guaranteed Confidentiality

The confidentiality of our customers is a top priority at BIOVEA. Under no circumstances will any of your personal information be shared, sold or given out to a third party.

What information does BIOVEA collect and how is it used?

The following is required to process all orders: delivery address, invoice address, payment information and e-mail address (to receive order confirmation). We use the information you provide to respond to your requests, customize your future shopping experience, improve our site and functionality, and communicate with you.

SMS Text Messaging

By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. Marketing message) from Biovea at the phone number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply. View Terms of Service or Privacy Policy.

Can I remove myself from your e-mail list?

Yes, you can unsubscribe from any of our e-newsletters directly in the footer of the e-mails or you can manage your preferences under My Account.

Secure Storage

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems located in limited access, secured facilities. BIOVEA.com employees are trained and kept up-to-date on our security procedures. BIOVEA takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access.

Your Account

If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share or disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.

Third Parties and Cookies

Like most retailers, as you visit our websites, we are collecting information about that visit. We collect this information to improve our delivery of information and services to you. In order to collect this information, we utilize technology from third party companies like Google. For example we utilize Google Analytics to aid in website measurement. This software is employed to evaluate – anonymously and in aggregate about how people use the BIOVEA family of websites.

This software provides information about your device (e.g. computer, tablet, smartphone), the type of browser (e.g. Chrome, Safari, Firefox) and operating system (e.g. Windows, Macintosh, Android, iOS). We gather this information to make sure the websites are optimized based on the technologies the majority of people are using to access our websites.

Part of this technology utilizes internet “cookies.” Cookies are stored on your hard drive in the form of a text file. Most cookies are “session cookies” meaning that are automatically deleted when you close your browser. Other cookies are called “persistent” because they do not expire. Typically these cookies allow us to provide targeting information about products and pricing. However, you can easily remove them by following the directions in your browsers help file.