Your order ID is an 8-digit number that can be found on your order confirmation e-mail. Please provide this 8-digit number when contacting Customer Service.
Your ticket number is an e-mail reference code that is automatically generated when e-mailing our Customer Service department. It will start with LTK.
Your tracking number (when available) is a number generated by the courier company delivering your order. Format may vary. This tracking number can be found in your dispatch confirmation e-mail or in your account once your order has dispatched.