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Difference between Order ID, tracking number and e-mail ticket

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Your order ID is an 8-digit number that can be found on your order confirmation e-mail. Please provide this 8-digit number when contacting Customer Service.

Your ticket number is an e-mail reference code that is automatically generated when e-mailing our Customer Service department. It will start with LTK.

Your tracking number (when available) is a number generated by the courier company delivering your order. Format may vary. This tracking number can be found in your shipping confirmation e-mail or in your account once your order has shipped.

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the BIOVEA site. Product sold on this site are for personal use and not for resale. All orders placed through this website are subject to BIOVEA's acceptance, in its sole discretion. This means that BIOVEA may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party. BIOVEA reserves the right to discontinue any program or offer.
* These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.

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